I Need The Plumber & Air Conditioning is looking for a reliable and organized Customer Service Representative / Administrative Assistant to support our growing plumbing and HVAC service team in Port St. Lucie.
Customer Service Representative / Administrative Assistant Job in Port St. Lucie
This role is ideal for someone who enjoys helping customers, managing office tasks, and contributing to a team that provides essential home services throughout the Treasure Coast.
Location: Port St. Lucie, FL
Position Type: Full-Time
About the Role
As a Customer Service Representative / Administrative Assistant, you will play an important role in helping customers schedule services and ensuring our technicians are supported throughout the day.
You will communicate with homeowners, coordinate service appointments, and assist with daily administrative responsibilities that help keep operations running smoothly.
This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities
Responsibilities for this role may include:
- Answering incoming phone calls from customers
- Scheduling plumbing and HVAC service appointments
- Coordinating technician dispatch and daily schedules
- Assisting customers with service inquiries
- Managing appointment confirmations and follow-up calls
- Maintaining accurate customer records and service notes
- Supporting general office administration tasks
This role helps ensure customers receive prompt and professional service from the moment they contact our company.
Skills and Qualifications
We are looking for candidates who demonstrate professionalism and strong organizational abilities.
Preferred qualifications include:
- Strong communication and customer service skills
- Experience answering phones and scheduling appointments
- Basic computer and administrative skills
- Ability to multitask in a busy office environment
- Strong attention to detail
- Positive and professional attitude
Experience in plumbing, HVAC, or home service industries is helpful but not required.
Work Environment
This role is based in our Port St. Lucie office and involves supporting both customers and field technicians.
You will work with a team that values:
Professionalism
Communication
Reliability
Respect for customers and coworkers
Our goal is to create a work environment where employees can grow and succeed while helping homeowners maintain comfortable homes.
Why Join Our Team
If you are interested in joining our team, we encourage you to apply for one of the positions listed above.
At I Need The Plumber & Air Conditioning, we believe that great service starts with a strong team.
Benefits of working with our company may include:
- Opportunities for professional growth
- A supportive and team-oriented work environment
- Stable work within the home services industry
- Competitive compensation based on experience
We value employees who are dependable, motivated, and committed to providing excellent customer service.
Our Office Location
I Need The Plumber & Air Conditioning
1535 SE South Niemeyer Cir
Port St. Lucie, FL 34952
Apply for This Position
If you are interested in joining our team as a Customer Service Representative / Administrative Assistant, we encourage you to submit your application.
Our hiring team will review applications and contact qualified candidates regarding the next steps.